FAQs
Our mission is to give you the greatest and safest Alaskan flying experience.
Can I bring bear spray on the airplane?
For charters you are allowed to bring bear spray and firearms. The bear spray canister must be stored in the float, as an accidental discharge in the cabin could disable the pilot. All firearms will be transported unloaded.
For all bear viewing day trips, flightseeing and all other flights bear spray, firearms, or other weapons are NOT allowed.
Can I leave my vehicle in your parking lot?
Absolutely. If you have a large RV, please let us know ahead of time so we can make sure we plan accordingly.
The parking lot is not secured, and Beluga Air, LLC is not responsible for theft or damage to your vehicles or their contents. It is monitored by closed-circuit video surveillance.
How should I dress for the flight?
An old Alaskan adage says, “whether you are riding a horse, driving a car, or riding on a plane, always dress like you have to walk out”.
Dress comfortably and with layers. Our plane tends to get fairly warm with several passengers in it and there isn’t much climate control.
Plan accordingly if you are someone who tends to be cold!
For our June guided tour, hip waders will be fitted at check in you will wear in place of hiking boots for that specific tour.
How should I dress for my adventure?
A layered approach to clothing always works best for Alaska conditions! Plan for anything as you could see a wide range of conditions like cold, sunshine, bugs, wind, rain, and more in the same day. Always have a full set of rain gear, pants and jackets. A warm jacket that goes under your rain jacket is ideal. Puffy coats are great as they easily pack down into a small space. Anything like fleece, wool, or synthetic material are great that dry quickly and are light and warm. Having a warm hat, hat for shade, lightweight pair of gloves are all good ideas to have. A hands free backpack is recommended. Bags like totes, coolers, or items that can’t be carried hands-free are not ideal on our trips. Do not wear shorts, long pants are a good choice for all adventures. Bringing an extra pair of wool socks and a good pair of water repellent shoes or hiking boots work great for our conditions!
How do I reserve my flight?
To avoid passing on additional cost to customers we decided not to offer online booking.
We value your experience and are happy to answer questions you may have.
We would prefer your booking experience to be a personal one, so get you the trip right for you to have the adventure-of-a-lifetime!
Booking your trip early allows you to choose the dates you want. Please call us for availability and contact us to discuss available dates or if you require additional information.
If you contact us via phone (907)235-8256 or the contact form and we will be in touch within 24 hours.
How do I pay for my flight?
To hold a reservation within the same calendar year, we require a payment in full which can be paid with credit card or by check.
We will not hold a reservation more than 10 days without a deposit in full.
Full payment is required within 10 days of making your reservation. We accept Visa, MasterCard, Discover, American Express, cash, and personal checks. Checks should be made payable in U.S. funds to “Beluga Air, LLC”.
Please mail payments to:
Beluga Air LLC
P.O. Box 3662 Homer, AK 99603
If you would like to pay by credit card, please let us know and we will send an invoice to pay via our secure processing site. We do not take any credit card information by email or over the phone to ensure a safe and secure method of credit card payments.
The link we provide can be sent to your email to allow you to input your information to complete payment. A receipt will be sent via the secure system, as well as a tour confirmation from our staff directly with more information about your trip details and packing list.
All tour prices include taxes and park fees. We do not have a fuel surcharge or any other hidden fees.
Our cancellation policy-
We offer full refunds on all payments up to 30 days before your tour date. Within 30 days of your scheduled trip, deposits are non-refundable, and cancellations by the guest for any reason will not be eligible for a refund.
However, should a mechanical issue, weather cancellation, or any service disruption occur on our end, deposits will be refunded in full.
We will do our best to rebook your group on an alternative day if availability allows.
We highly recommend purchasing travel insurance to cover any unforeseen events that may prevent you from taking your trip within 30 days of departure.
Do you have a weight limit?
We have an individual weight limit for our bear viewing day trips of up to 250 lbs. per person, and it is essential that guests be physically able to enter and exit the plane without assistance for emergency purposes.
We are weight limited for very important safety reasons. Please call us with your concerns and we’ll go over some options. Please expect to get on the scale when you arrive!
Are gratuities included in the price?
Although tips are not expected, they are surely appreciated.
Gratuity is not included in the price of any of our flights, so if you loved your tour or charter, the Pilot greatly appreciates the gesture!
We don’t take credit cards, CashApp, or Venmo for gratuities so please bring cash for this purpose.
Where do you go to see the bears?
There is certainly an element of seasonality to the bears. We can reliably find bears SOMEWHERE nearby generally late-May through August. The areas will change based on fish runs and bear movement of course.
Do you give discounts for kids?
Because we sell seat fares, we do not give discounts for children. Just like a traditional airline – a seat is a seat.
Is there an age minimum?
There is no minimum age for children to go on the un-guided Brooks Camp trip.
For our guided tour in June, we have a recommended minimum age of 11 years old.
Should I take a bear trip on the same day I am flying back home on a major airline?
It is not recommended to travel and tour on the same day, especially if flying from Anchorage.
It is a half of a day to drive there and you want to make sure you have time to check in.
Even if you are flying in and out of Homer, bear tours can get delayed either by weather, the wildlife or other reasons so it is always best not to risk it.
Make your Beluga Air reservation on an earlier day than when you need to catch other flights and keep the whole day available for your bear viewing tour.